Adjusted shipping times

Due to a temporary staff shortage, our order processing is currently different than you're used to. On this page, we explain what this means for your order, what delivery times you can expect, and what we're doing to restore the situation to normal as quickly as possible.

What's going on?

We currently have reduced capacity in our warehouse and for order processing. This may delay the processing and shipping of orders. This only affects processing times; once your package has been shipped, the carrier's usual delivery time applies.

The delay remains limited: packages can be shipped a maximum of 3 working days later than usual .

This situation is temporary and applies until March 8, 2025 .

What does this mean for your order?

  • Orders may have a longer processing time than normal.
  • You will receive a shipping confirmation once your package leaves our warehouse.
  • The track & trace will be active as soon as the carrier has scanned the package.

We advise you to take into account additional processing time when placing your order.

What do we do to limit delays?

We are taking various measures to keep the impact as small as possible:

  • Optimizing internal processes to work more efficiently
  • Prioritizing current orders
  • Deploying additional support where possible

Our team is continuously working to eliminate backlogs so that normal delivery times can be resumed as soon as possible.

Thank you for your understanding

We understand that longer wait times can be inconvenient and appreciate your patience. Our goal is to provide you with the service and delivery times you've come to expect as soon as possible.

Frequently Asked Questions (FAQ)

When can I pick up orders again?

You can collect orders from our warehouse again from Saturday 3 August 2025 .

Why was the warehouse temporarily moved?


Due to the holiday season, we temporarily have fewer staff available. To prevent delays, our inventory has been moved to a location that works more efficiently with our smaller team.

Are orders still being shipped?


Yes! All orders are still shipping. Processing may take a little longer, but we're doing our best to get everything to you as quickly as possible.

How do I know if my order has been shipped?

As usual, you will receive a shipping confirmation with track & trace as soon as your package leaves our warehouse.

How do I contact you if I have questions?

You can reach us at info@rarecards.nl or 06-22050926. Please note that our customer service may take a little longer to respond than usual.